Operational Services
Operations services handle the transfer of all or part of the day-to-day system management responsibility for a customer’s IT infrastructure (host, data center, client, desktop or connectivity/network) and, in some cases, the transfer of ownership of the technology or personnel assets to an outside vendor. Services may include systems operation or support, administration, security, performance monitoring, technical diagnostics/troubleshooting, configuration management, system repair management, and generation of management reports. Also included are services to manage and implement business continuation processes and the management of technology assets.
With the sheer number of platforms and programs, servers and systems that make up an enterprise IT environment, the success of your business depends on being able to monitor and respond to issues, as soon as they arise. Agilis offers a full suite of IT operations services to help you do just that. In these offerings, you’ll work with our IT operations experts to configure an implementation of any of our performance, capacity, and availability solutions to meet your company’s specific needs.
Our Operational Services Icludes